When setting up a restaurant POS system, you’ll need this quick guide to help you ensure that all your systems are good to go.
Almost every reputable retail and restaurant business operates under the Point of Sale (POS) system. You’d be hard-pressed to find a brick-and-mortar store that doesn’t have one these days. A sound point-of-sale system keeps accurate cash flow records, simplifies communication, and strengthens cybersecurity measures. There are many various reasons why the cafe POS system is essential. The main reason for the system is to take orders and correctly calculate the totals. The new systems will help you to quickly ring each customer in line much faster than ever before. It is because of the highly customizable screens that are available.
All the screens will represent the menu you have and the many other additions and notations that are important to make sure you get the order right for the first time. The system can do so much more than ring the totals of the guests properly. It also can charge credit cards and, where appropriate, calculate the totals for change.
It allows you to encourage staff to keep the lines moving.
Giving your customers what they need promptly will make or break your business. To keep your customer queue moving quickly and efficiently, make sure you select a coffee shop point-of-sale system with an easy-to-use interface to allow your baristas to order quickly and without errors.
It looks like a POS system that accepts all sorts of payments (including cash, mobile payments, credit and debit cards, reward points, and more).
While the speed of each transaction may not seem that important at times when foot-store traffic is low, the speed at which the best POS system process payments makes a big difference during busy hours.
It offers customers the option to customize their drinks.
We’re living in the age of, “I’m going to take a little iced coffee, two pumps of no-sugar caramel syrup, light on soy milk, and a double shot.” That’s right, today’s customers want things their way, and we can’t blame them. We can blame the misapprehension of those orders, the loss of product, the loss of money, and the patience of the customer.
But don’t worry – your coffee shop point-of-sale systems can help with those complicated custom orders! If the best POS system has a tweaking feature, such as Poster POS, taking custom orders will be easy for your baristas. It’s a win-win: give your customers their favorite drinks without delay, and keep track of your POS inventory when customers order various milk alternatives and toppings.
It makes use of your marketing features to make the most of your POS.
A large part of creating coffee shop customers that keep coming back for more is marketing to them. If there is a choice between a coffee shop with a special coupon/sale or a coffee shop that has only set standard prices, the customer will most likely choose Joe’s discounted cup.
Create the customer retention you’re looking for by setting up a unique happy hour promotion every day right in your coffee shop point-of-sale systems! These built-in deals make it possible for your baristas to apply discounts without any additional trouble and to generate more sales during traditionally slow hours. You can also let customers know about your special deals (and loyalty programs, social media accounts, and more) by promoting them on receipt.
It informs you of your most profitable drinks and desserts and sells them.
Without a feature-packed POS coffee shop system, it can be challenging to answer questions like:
Which products do have the highest profit margin?
Which products are the most expensive to make?
Which product is the most popular one? And in which days and times?
You guessed it – you can use your POS system to answer all these questions and more. Food costs and margins can be calculated automatically in your POS and sales data to help you understand and analyze your top products. Use these valuable data to rotate items on your menu based on their profitability and popularity!
It safely stores your business data in the cloud.
Finally, keep all that data safe, and just a click away by choosing a POS Cloud-based coffee shop system. There are no worries that you will lose your data if your hardware breaks! And there’s an added benefit of working in the cloud: you’re going to become a more flexible manager with access to your coffee shop management system from any computer and anywhere in the world.
Coffee is not cheap, nor are desserts and other items that you may be selling along with coffee. That’s why it’s imperative to use a system that will accurately record the inventory on hand and remove it from your account every time you make a sale. It will help to provide an on-the-go inventory that you can cross-reference to the actual inventory.
Using the café POS system inventory has helped many businesses reduce theft, pilgrimage, and waste. It’s an excellent way to find out what’s missing from the inventory of what shifts. Your employees will know that you hold them accountable and make sure they don’t steal from you. The system will also help you better track what you need to buy and when. Since POS systems are electronic, they have the same pitfalls as any other computer – they can crash or experience software glitches. However, it’s usually nothing a quick reset can’t take care of, so the benefits far outweigh the drawback.
Louie is the father behind the travel blog Browseeverywhere.com. He has a background in photography, E-commerce, and writing product reviews online at ConsumerReviews24. Traveling full time with his family was his ultimate past-time. If he’s not typing on his laptop, you can probably find him watching movies.